TELEPORT

Using an encoded point-to-point connection, it is possible to access individual machines via the Internet. This means that, should problems or defects occur, a cost-saving and internationally-configurable support solution is assured, which in turn replaces the conventional visits from a service technician. In this way, software updates to the telemetry module and the connected devices such as displays or control units can also be provided. In addition, it is possible to execute interventions and changes to the software configuration. A specialist Support Team can remotely access the machine during a telephone call and assist you to resolve your request.

 


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